Shipping: We ship Worldwide. Your orders will be delivered using your choice from the available carriers.
Tax: We do not collect sales tax, except for orders shipping in our state, (California). Please verify if the tax applies to you at checkout time by filling your ZIP code and reviewing your order.
Return policy: We generally accept returns within 14 days.
Contact: Please do not hesitate to contact us at help@uglylittlestore.com or info@uglylittlestore.com, for any question, inquiry or suggestions! We value your opinion!!
We currently accept PayPal. As of March 15, 2010 we will accept Mastercard, Visa, and American Express.
All
prices are exclusive of shipping charges and sales tax (if applicable).
The total cost of the order is the price of the products ordered plus
the shipping charge and sales tax (if applicable).
We
guarantee to refund any item you are not completely happy with when you
return it to us in saleable condition within 14 days of receipt.
Refunds will be credited to your original method of payment.
Refunding the delivery charge
If
we have made a mistake on an item we have sent to you or it is faulty,
damaged, of unsatisfactory quality, we will refund the delivery charges
you have paid to receive that item unless it was sent to you with other
items which you are not returning.
How secure is your website?
As
safe as it possibly could be. Vendio hosts the site on their secure server using high-level SSL encryption technology - the most advanced security software currently available for online transactions. When you sign in to purchase your order you will see the logos of the companies who are helping us keep your information secure.
Can I use more than one discount offer on my order?
Our promotions cannot be used in conjunction with any other offer.
Why doesn't my promotional code work?
Please check that the code/link you are using is still valid and not out of date.
Can I cancel my order?
It is not possible to stop your order once you have placed it.
If
you change your mind after you have ordered, either refuse the delivery
when it arrives or return the items to us using the returns label
enclosed with your parcel. Once we have received the goods back, we
will process your refund.
Are you getting any more in?
Some
of our stock does sell out quickly but we do sometimes get more in and
our website is regularly updated with stock so it's worthwhile checking back!
Can I add an item to my order?
Unfortunately not, you will need to place a separate order for anything else that you want to buy.
